support survey

Name

Phone

Email Address

How did you contact Technical Support*

Overall, how would you rate the process for getting your problem resolved?*

Approximately, how long did you have to wait before speaking to a Technical Support Representative?*

Approximately, how long did you have to wait for your issue to be resolved?*

Approximately, how long did you have to wait for your issue to be resolved?*

The Technical Support Representative listened to my query carefully*

The Technical Support Representative was knowledgeable*

The Technical Support Representative was patient*

The Technical Support Representative was friendly*

My query/issue was dealt with in a timely and effective manner*

Please share any additional comments about your experience or suggestions on how we can better improve our technical support services

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